HealthNow

NHS DFOCVC Framework Approved Supplier

Empowering healthcare experts to connect with their communities seamlessly to effect precise and relevant outcomes using a unified and secured technology platform.

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A typical GP/patient experience today

An individual patient/GP faces the following challenges while receiving/delivering healthcare service

Manual appointments

Delays, cancellations, and triaging

Non-effective use of practitioners’ time

Face-to-face appointments and travel, distance

Absence of centralised record repository

Gaps in patient history, medication

Scaling the demand of healthcare

In times of crisis such as the Covid19 pandemic

Introducing HealthNow

HealthNow is a scalable and extendable solution that uses best-in-class technology to fulfill end-to-end digital needs of the stakeholders —the GP, the patient, and the community—under a unified platform.

You can also find us on the NHS Buying Catalogue Listing page.

It enables medical practitioners to offer online consultations to their patients through a secure and easy-to-use interface that supports a host of features such as video communication, a central repository for patient history and diagnostics, and much more.  

  • NDiverse offerings, one interface
  • NSingle-point access
  • NScalable
  • NFastest time to value
  • NEffectual pricing
  • NMulti-lingual

Benefits to patients

Reach out to your trusted healthcare practitioner from the comfort of your home, and receive quality medical advice securely and seamlessly.

  • Access quality medical care remotely
  • Securely upload your reports and health information to your practitioner
  • Book an online and video consultation on the go
  • Book a consultation on behalf of your friends or family

Benefits to healthcare provider

HealthNow helps you deliver precise healthcare outcomes by enabling effective patient – GP collaboration under a unified platform. 

    • Offer remote consultation—from anywhere, on any medium
    • Provide online and video consultations
    • Automate appointments based on schedules
    • Customise the platform with your own branding
    • Assign a rule-based patient risk assessment score based on questions answered
    • Improve patient triaging by capturing symptoms at the time of booking enhancing the quality of care
    • Access patient history dashboards easily; even during video/online consultation
    • Medications and prescriptions
    • Build your own eForms for capturing additional symptoms
    • Consult with fellow medical practitioners

    Benefits to healthcare administrator

    An integrated Cloud-based platform that bridges GP-patient gap by enabling effective communication

    • Patient complaint management
    • Clinical safety compliant
    • Automate data collection and reporting to increase practice efficiency
    • Real-time resource deployment and tracking
    • Integration of services such as diagnostics and pharmacy
    • Access, store and update patient documents securely from a single source
    • Native app for iOS and Android leverages all in-built capabilities of your device including speech-to-text
    • Can easily be integrated with the NHS platform and with back-office health management systems used by NHS trusts
    • Send reminders, push notifications using SMS, phone, and chat
    • Platform agnostic solution that can be accessed by anyone, anywhere
    • Patient online payment integrations
    • Web apps
    • Offline support for mobile apps ensures minimal data loss

    FEATURES

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    Diverse offerings,
    one interface

    An intuitive platform, it allows practitioners to easily add or retract relevant primary or secondary health offerings, helping them not only extend their reach but also provide accessible and affordable care to many.

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    Single-point access

    Creates a central repository for all patient/practice information—personal details, appointments, history, diagnosis and reports—to help practitioners increase focus on quality health care outcomes.

    Scalable

    Built to fulfill today’s digital needs, it can be easily scaled to suit tomorrow’s expanded needs with minimum effort.

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    Fastest time to value

    Seamless inter-operability with GP IT systems. Unlocks value from existing systems and improves efficiency with purposefully built apps, integrations, and flows.

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    Effectual pricing

    Delivering improved efficiencies well-within allocated budgets; a patient number-based fee model that does not impose the healthcare provider with additional outflows.

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    Multi-lingual

    Speak your patients’ language—available in English and Cymraeg

    Lone Worker

    BPN HealthNow’s lone worker feature enables you build a more efficient and secure work environment for your field workers.

    – Smart security feature triggers alarms

    – Automatic help-call generation

    – Synchronous worker location tracker

    – Task manager for optimal work allocation

    What is the HealthNow Advantage?

    Offline Capabilites

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    Lone Worker

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    Route Optimisation

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    Call (Native Call Functionality) – Dr-Patient (Inbound Native Call) / Patient-Dr (Virtual Waiting Room)

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    GP Level Branded App – White Labelling

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    Multi-Lingual (Mobile App)

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    (multilingual but no mobile app)

    One Unified App (PFS/ Online/Video/Admin Request) – USP (one slide on its own)

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    Broadcast Push Notifications (which can be tracked)

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    Primary/Secondary Care (Mental Health) / Community Care (Field Nurses)

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    Any Platform (HCPs and Patients)

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    Pricing – Flat Price | No Charge for HCPs

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    (tiered structure but no charge for HCP)

    Product 3

    (tiered structure but no charge for HCP)

    How does HealthNow increase productivity?

    We analysed the benefits of HealthNow to see exactly how much time can patients and GPs save.

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